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ruru/ruen
ai
Business Digitalization and Process OptimizationWe implement CRM/ERP/BPM systems with a wide range of capabilities tailored to your business processes.
Benefits of Working with Us
20+Digitized Businesses
Creating a Process MapIdentifying and describing the sequence of actions involving employees, clients, and partners.
Collecting MetricsAnalyzing execution time, costs, and potential errors at each stage.
Customized Selection of TechnologiesWe select tools (CRM/ERP/BPM systems, e-commerce platforms, electronic document management systems, etc.) based on the client's needs.
Creating a Transition PlanStep-by-step implementation of technologies, employee training, and integration with third-party services.
Work ProcessKey Stages
Diagnosis and Planning
Gathering and analyzing current business processesDefining needs and prioritiesCreating an action plan
Business AnalystProject ManagerDigital Transformation Consultant
Implementation and Integration
Configuring and customizing systemsDeveloping necessary internal services/applications
Development team
Launch
Conducting employee training, creating user guides and FAQsMonitoring and analyzing results, making quick adjustments if necessary
QATraining Specialists / Methodologists
Support and Development
Continuously analyzing system performance collecting metrics on an ongoing basisAs the company grows or its structure changes, we adjust systems and processes accordingly.
Support ServiceBusiness AnalystProject manager
Technologies and Methods
We select the optimal technology stack for each project, using only proven and modern tools that we excel in.
manager
Igor TarakinProject Manager
Methodologies and Frameworks
BPMN 2.0LeanAgileValue Stream Mapping
BPM platforms and process automation systems (Workflow)
Camunda BPMProcessMakerActiviti
Integration and RPA (Robotic Process Automation) tools
MuleSoftApache CamelUiPath
Analytics, monitoring, and data visualization
Power BITableauGrafana
Projects
Merlines
React.jsNext.js+11
We created the Merlines service for searching available train, car, and airline tickets. We designed and implemented an architecture with a unique meta-search system.
Everypet
React.jsNext.js+11
Developed the server part for a social network of pet owners. Implemented user data management, integration with external services and security.
Service Costs
Automation of Document Flow and Routine Processes
Reduction of paper bureaucracy
Saving time and costs
Each document follows a strict workflow, and managers can track the current status of processes.
Minimizing human error through automatic checks, hints, and version control systems.
Easy integration with other systems
from 7 000 $
Implementation of CRM/ERP/BPM Systems and Their Integration with Existing Infrastructure
A unified information environment
CRM allows better customer segmentation, tracking of the sales funnel, and faster responses to inquiries, increasing loyalty.
Optimization of supply chains and inventory management.
Automation of complex workflows.
Executives gain a comprehensive overview of key performance indicators (KPIs) and metrics, simplifying strategic decision-making.
from 25 000 $
Comprehensive Digital Transformation
Strategic audit of all processes
We integrate CRM, ERP, BPM, analytics systems, electronic document management, and external services (banks, suppliers) into a unified ecosystem.
Training employees to use new tools, fostering a culture of continuous improvement and transparent communication.
Maximizing efficiency and competitiveness.
from 100 000 $
Frequently Asked Questions
01How long does the digitalization process take, and where should I start?
The timeline depends on the scale: you can start small, such as automating document flow in a few weeks. However, full-scale transformation can take months or even years. The first step should always be an audit of current processes and setting clear goals.
02Should we change all processes at once or implement solutions gradually?
A phased approach is usually more effective: first, digitalize the most problematic or resource-intensive areas, then expand to other departments and processes. This approach delivers quick results and allows the team to adapt to new tools more easily.
03What are the main benefits of digital transformation for a company?
Resource savings, reduction of manual errors, increased transparency and process speed, and improved customer service. Ultimately, the company becomes more competitive, responding faster to market changes and customer needs.
04How do we deal with employee resistance to new technologies?
It is crucial to engage employees from the beginning: explain the value of changes, allow them to provide input, and conduct training sessions. When employees see that new tools simplify their work, resistance decreases, and the overall team morale improves.
05How do we determine whether the implemented solutions are effective?
Key performance indicators (KPIs) should be established—such as request processing time, cost per document, and customer satisfaction. Using analytics systems (BI dashboards, CRM/ERP reports), you can track these metrics over time. If they improve, the digital transformation is on the right track.
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